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Contact Group is a leading provider of best in class communication and data services to thousands of state and independent primary and secondary schools, academies, nurseries, sixth form colleges, local authorities, charities and clubs in the UK and Ireland. In addition we operate to international schools in Europe, Middle East, Africa and Australia.
Our range of solutions cover parental communication and payment, school attendance, looked after children, anti-bullying systems, term time holiday tracking, mentoring and personalised apps. In addition, with trusted partners we provide registration apps, seating charts, behaviour management, reward systems and information gathering tools for teachers.
Contact Group listens to what our customers want and provide solutions that help facilitate whole-school communication with parents, governors, staff and students. We integrate seamlessly with the leading school Management Information Systems (MIS), enabling schools to send messages at the touch of a button, dramatically reducing administrative time and costs associated with contacting parents individually by phone.
“This technology has helped us to contact parents a lot more efficiently. Previously we had to call all the parents individually, now we simply press a button.”
“Reducing the time teachers have to spend taking the register means more time for teaching. In an era when everyone is under pressure to deliver great results, that’s good news not just for students, but teachers too. The Reggie® app is incredibly quick and easy to use and takes full advantage of smartphone simplicity to free up hours of extra contact time over the school year. The fact Reggie® is available for both Apple and Android devices is the icing on the cake.”
“It has helped us reduce the rates of unauthorised absence significantly.”
“We have used this solution for 3 years now and we take the line that children often ‘talk with their thumbs’ and that texting provides them with a familiar medium to communicate issues that they might otherwise find difficult.
“It’s very simple to use, I get a text when someone has made a report and I can listen to it as a voicemail and reply by text. We always respond the same day. The commitment I give is that I will drop whatever I’m doing and will arrange for the most appropriate person to deal with the incident immediately.”
“The App is useful as news reaches parents directly, rather than them having to look for it on the school website. It’s a good way of making sure parents are getting the necessary information.”
“LCC is now able to meet, at a reasonable cost, its statutory requirements under the Children’s Act 2004. In addition to this it is able to send more quickly and efficiently regular reports to its partners on its LAC’s educational performance.
“The recent Ofsted report stated: ‘A new electronic data system for attendance monitoring, both within the city and out of area, ensures daily checks and swift action.”
“ClubContact is just excellent. Members are very happy to be informed via texts and emails. It’s more efficient and also it saves loads of admin time. The setup has taken no time at all and we were up and running within a day or two, what more can I say, it’s great!”
“This particular scheme has been very successful …. mentees can discreetly send information and seek assistance about problems they are encountering. Although there are considerable advantages to our face-to-face method, there are also drawbacks. For example, sometimes mentors aren’t always available when the student wants to see them or the question they have may just require a quick reply and so a meeting isn’t always necessary.”
“We have also started using Reggie® as a way for the SLT to monitor attendance. They can log in to the app on their own devices, which allows them to get an overview of attendance for the current and previous days.”
“The visual representation of the data really helps a teacher plan and organise the room to maximise learning opportunities and, if required, make changes quickly and easily. A real winner!”
“10 out of 10 for all things, very impressed with it, it has saved staff time and made it easy to collate information from lots of staff.”
“…extremely well received by both staff and parents… used extensively by staff on a daily basis…”
“There wasn’t anything on the market that offered the flexibility we needed and that met the requirements of our staff. Instead we relied on manually gathering this information in Excel spreadsheets and SIMS which was time-consuming and made it difficult to extract real value.”
“Truancy Call has undoubtedly helped us achieve some of the best attendance rates in Bedfordshire (95.2%)”
“This technology has helped us to contact parents a lot more efficiently. Previously we had to call all the parents individually, now we simply press a button and Call Parents does the job for us! A text message is not only immediate, it is easy to read and less formal than a letter, so it allows us to engage with parents who are otherwise hard to reach.”
“One of the main difficulties that schools face is reluctance from young people to report bullying face-to- face or in school. So providing them with a way of telling someone when they are away from school or at home is important and this technology is now making it easier for young people to report bullying from the safety of their home.”
“The parents love it and so do we.”
“We don’t have a great deal of bullying reported but it is dealt with quickly. The work we do with the technology and the assemblies is to raise awareness of the different kinds of bullying and to explain to pupils the difference between simply falling out with a friend and sustained bullying.”
“Our parents are far happier receiving communications through Call Parents. It’s much better than pieces of paper that can get lost or dog-eared – and it’s more secure. Before using it, we wouldn’t get replies from many parents and we spent a lot of time chasing them up, but now we are guaranteed a much higher level of response. Ultimately we need 100% replies and we get that far more quickly now. We are quite a traditional school so it’s important for us to use new technology – with hindsight perhaps we should have adopted it sooner!”
“…ensure that no child ‘slips through the net’…”
“I have been using Truancy Call and Call Parents for a number of years now and would agree emphatically that you provide a solid and reliable service.”