Privacy Policy

Any personal information provided to us will be dealt with in accordance with this Data Protection policy. In the UK, we operate and are registered in accordance with applicable data protection legislation.

This Data Protection policy explains our data processing practices and the ways in which their personal data is used. Any requests concerning personal information or any queries with regard to our processing should be made in writing to: The Data Protection Officer, Contact Group, Lyndon House, 62 Hagley Road, Birmingham, B16 8PE.

Whenever personal information is provided to Contact Group we are obliged to deal with that information in a lawful way in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Contact Group is serious about guarding the security of personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect individual's data against unauthorised disclosure or processing. We use a secure server to store the information collected.

We will not disclose any personal information provided to us to any third party organisation outside the Contact Group of companies, unless we need to do so to provide the products or services ordered or we are obliged or permitted by law to disclose it.

With regards to the retention of data, the time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

Under the Data Protection Act individuals have the right to request a copy of the personal information that we hold about them and have any inaccuracies corrected. If members of the public wish to correct or update any of the personal details we hold about themselves, they should write to us at: The Data Protection Officer, Contact Group 62 Hagley Road, Birmingham, B16 8PE.

Registered Office

Truancy Call Ltd
Lonsdale House
52 Blucher Street
B1 1QU
12th Floor,

A company incorporated in England and Wales under Company Number 4125665