How Text Someone works
Data comes from incidents reported into the System
Text Someone runs from incidents being reported by text message, phone or online. Further information on an incident can be keyed directly into the system.
Unique ID
Each school has a unique ID which the students use to send voice, text and online messages to the school.
Message Alert
The messages from the students are received by the system and an automatic alert is sent to the main contact in school, informing them that messages have been left.
Retrieve pupil messages
The school can then log into the Text Someone website and by going to the reports section, view the messages left.
Adding notes
The school can then elect to reply to the message directly and add notes for other users on the message.
Replying to pupil messages
The reply is received by the student via their mobile phone, or email, which allows a dialogue to start between the school and the pupil.
Reviewing Reports
All these messages are stored on the Text Someone server and they are available as a ‘thread’ of messages for easy viewing.
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