Contact Group is a leading provider of best in class communication and data services in the education sector. We have over 17 years' experience, working with over 3,000 schools, sending over 7 million messages for schools per year.
Our range of solutions cover mass messaging, online payments, personalised schools app, attendance management, anti-bullying system and Looked-after Children, With trusted partners we also provide a registration app and PE Planning and Assessment.
We listen to what our customers want and provide solutions that help schools engage with parents, governors, staff and students. We integrate with the leading school Management Information Systems (MIS), dramatically reducing administrative time and cost.
“This technology has helped us to contact parents a lot more efficiently. Previously we had to call all the parents individually, now we simply press a button.”
‘OurSchoolsApp has been fantastic in improving parental engagement, as the parents have all the important information in one place, in the palm of their hands. We can send FREE calendar reminders to parents so they don’t forget about events that we have in school, which is especially useful for fundraising events where the more people that attend the better. We also send our newsletter via the app, meaning we have saved a ridiculous amount of money on paper and ink. The app has paid for itself many times over and we’re always in the loop with new features as soon as they come out!’
(School Business Manager, Gosforth C of E Primary, Cumbria)
“Reducing the time teachers have to spend taking the register means more time for teaching. In an era when everyone is under pressure to deliver great results, that’s good news not just for students, but teachers too. The Reggie® app is incredibly quick and easy to use and takes full advantage of smartphone simplicity to free up hours of extra contact time over the school year. The fact Reggie® is available for both Apple and Android devices is the icing on the cake.”
“Truancy Call has helped us reduce the rates of unauthorised absence significantly.”
“We have used this solution for 3 years now and we take the line that children often ‘talk with their thumbs’ and that texting provides them with a familiar medium to communicate issues that they might otherwise find difficult.
“It’s very simple to use, I get a text when someone has made a report and I can listen to it as a voicemail and reply by text. We always respond the same day. The commitment I give is that I will drop whatever I’m doing and will arrange for the most appropriate person to deal with the incident immediately.”
“The App is useful as news reaches parents directly, rather than them having to look for it on the school website. It’s a good way of making sure parents are getting the necessary information.”
“LCC is now able to meet, at a reasonable cost, its statutory requirements under the Children’s Act 2004. In addition to this it is able to send more quickly and efficiently regular reports to its partners on its LAC’s educational performance.
“The recent Ofsted report stated: ‘A new electronic data system for attendance monitoring, both within the city and out of area, ensures daily checks and swift action.”
“ClubContact is just excellent. Members are very happy to be informed via texts and emails. It’s more efficient and also it saves loads of admin time. The setup has taken no time at all and we were up and running within a day or two, what more can I say, it’s great!”
“This particular scheme has been very successful …. mentees can discreetly send information and seek assistance about problems they are encountering. Although there are considerable advantages to our face-to-face method, there are also drawbacks. For example, sometimes mentors aren’t always available when the student wants to see them or the question they have may just require a quick reply and so a meeting isn’t always necessary.”
“We have also started using Reggie® as a way for the SLT to monitor attendance. They can log in to the app on their own devices, which allows them to get an overview of attendance for the current and previous days.”
“The visual representation of the data really helps a teacher plan and organise the room to maximise learning opportunities and, if required, make changes quickly and easily. A real winner!”
“10 out of 10 for all things, very impressed with it, it has saved staff time and made it easy to collate information from lots of staff.”
“…extremely well received by both staff and parents… used extensively by staff on a daily basis…”
“Truancy call is by far one of the easiest and most user-friendly systems for first day calling – I have been using the system for over 10 years and in that time have been asked to try others – I haven’t found any that are as good or help us account for all our students so quickly each day. I particularly like the feature that allows for letter sending so easily too”
“There wasn’t anything on the market that offered the flexibility we needed and that met the requirements of our staff. Instead we relied on manually gathering this information in Excel spreadsheets and SIMS which was time-consuming and made it difficult to extract real value.”
“Truancy Call has undoubtedly helped us achieve some of the best attendance rates in Bedfordshire (95.2%)”
“This technology has helped us to contact parents a lot more efficiently. Previously we had to call all the parents individually, now we simply press a button and Call Parents does the job for us! A text message is not only immediate, it is easy to read and less formal than a letter, so it allows us to engage with parents who are otherwise hard to reach.”
“One of the main difficulties that schools face is reluctance from young people to report bullying face-to- face or in school. So providing them with a way of telling someone when they are away from school or at home is important and this technology is now making it easier for young people to report bullying from the safety of their home.”
“The parents love it and so do we.”
“We don’t have a great deal of bullying reported but it is dealt with quickly. The work we do with the technology and the assemblies is to raise awareness of the different kinds of bullying and to explain to pupils the difference between simply falling out with a friend and sustained bullying.”
“Our parents are far happier receiving communications through Call Parents. It’s much better than pieces of paper that can get lost or dog-eared – and it’s more secure. Before using it, we wouldn’t get replies from many parents and we spent a lot of time chasing them up, but now we are guaranteed a much higher level of response. Ultimately we need 100% replies and we get that far more quickly now. We are quite a traditional school so it’s important for us to use new technology – with hindsight perhaps we should have adopted it sooner!”
“…ensure that no child ‘slips through the net’…”
“I have been using Truancy Call and Call Parents for a number of years now and would agree emphatically that you provide a solid and reliable service.”